Cancellation policy

This is how to cancel RetailTides, a service from PortageForward AI LLC.

Cancelling your subscription

Cancel any time from Your plan in your account. You keep access until the end of the period you paid for, and you will not be charged again.

How to cancel

  1. Log in to your account.
  2. Open the Plan page.
  3. Choose Manage your plan, then cancel on the payment provider's page.

If you cannot cancel yourself, email marksherwood.az@gmail.com and we will do it for you.

Cancelling during the free trial

The free trial runs until March 1, 2027. It is for pre-beta testers and needs no card. Nothing is charged during it. You do not need to cancel to avoid a charge before then.

After you cancel

Your watches are kept, but emails are paused and you cannot add a new watch. Choose a plan any time to start again.

Related

For money back after a charge, see the refund and dispute policy.

Refund and dispute policy